FAQs

Do I always need to use intumescent material when I buy fire door ironmongery?

Not always but a high percentage of the time. If you are in ANY doubt always contact your fire inspector, Responsible Person(s) or the manufacturer of the product.

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I need goods delivered faster than 48 hours, can you help?

Yes, contact a member of our team and we will see if we can deliver your order faster for you (this may incur an extra charge).


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I need to order a lot of products, can I get a discount?

Yes, we would be happy to send you a quote over so just contact a member of our team and let us know which products you would like to order.

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I buy fire door products regularly, do you offer trade accounts?

Unfortunately, at the moment we are unable to take on any more trade accounts due to the high demand. 

But, please contact us as we have a 'reserve' list where you may be able to get an account should one become available.

In the meantime, we always ensure our products are offered at the most reasonable prices possible so you'll already be saving money even without an account!


Got another question? Just contact our team, we are all here to help.