Product Support
Firstly, THANK YOU for choosing a Fire Essentials door product.
Because we know that fire door safety doesn't stop at the checkout, we offer a range of after sales support services so that you get all the information you need, right when you need it.
- Is your fire inspector, officer or contractor asking for technical details?
- Do you need a copy of the fire certificate or fire test?
- Asking whether you NEED to fit the intumescent pad with the product?
We can help you answer all these questions and more.
Contact Us
Online Chat: If you see the 'live chat' service, a member of our team is waiting to help or..
Telephone: 01305 457703
Email: info@FireEssentials.co.uk
SMS/WhatsApp: 07771 453 254
Documents & Downloads
You can find fire certificates and data sheets of our products below (if you have purchased these from Door Superstore, just find your product by it's product code).
Hinges
| Product Code | Description | Fire Certificate | Intumescent Data Sheet | Diagram (Latch) |
| H7(S)/188 | Grade 7 (76x51mm) Hinge w/ Pads | CF714 (Hinge) | Graphite Data Sheet | N/A |
| H13(S)/501SA | Grade 13 (102x76mm) Hinge w/ Pads | CF714 (Hinge) | Graphite Data Sheet | N/A |
| H7(S)LA1 | Grade 7 Hinge (76x51mm) w/ 64mm H/Duty Latch | CF714 (Hinge) | Graphite Data Sheet | 64mm Latch Diagram |
| H13(S)LA2 | Grade 13 Hinge (102x76mm) w/ 76mm H/Duty Latch | CF714 (Hinge) | Graphite Data Sheet | 76mm Latch Diagram |
D/Duty Mortice Latches
| Product Code | Description | Fire Certificate | Intumescent Data Sheet | Latch Diagram |
| LA1/1283 | 64mm H/Duty Latch | Fire Certificate (Latch) | Graphite Data Sheet | 64mm Latch Diagram |
| LA2/1283 | 76mm H/Duty Latch | Fire Certificate (Latch) | Graphite Data Sheet | 76mm Latch Diagram |
Intumescent Protection
| Product Code | Description | Intumescent Data Sheet |
| 501, 145 | Hinge Pads (Square & Radius corners) | Graphite Data Sheet |
| 505 | Intumescent Sheet Material | Graphite Data Sheet |
| 1821, 1822 | Intumescent Flush Bolt Kits | Graphite Data Sheet |
| 248, 1283 | Intumescent Tubular Latch Kits | Graphite Data Sheet |
| 1279, 1265, 1274, 1273, 1271 | Intumescent SBD, Din Lock, Deadlock, Sashlock Kits | Graphite Data Sheet |
Door Viewers
| Product Code | Description | Fire Test Report | Data Sheet |
| 326DV1 | Satin Chrome | Door Viewer Test Report | N/A |
| 327DV2 | Chrome | Door Viewer Test Report | N/A |
| 328DV3 | Brass | Door Viewer Test Report | N/A |
Door Locks
| Product Code | Description | Fire Certificate (Lock) | Intumescent Data Sheet | Hardware Diagram |
| 222/1271 | 76mm E/Profile Sashlock | Fire Certificate (Lock) | Graphite Data Sheet | Sashlock Diagram |
| 223/1273 | 76mm E/Profile Deadlock | Fire Certificate (Lock) | Graphite Data Sheet | Deadlock Diagram |
| L2C1 | 76mm E/Profile Sashlock c/w 70mm Cylinder & Thumbturn | Fire Certificate (Lock) | Graphite Data Sheet | Sashlock Diagram |
| L1C1 | 76mm E/Profile Deadlock c/w 70mm Cylinder & Thumbturn | Fire Certificate (Lock) | Graphite Data Sheet | Deadlock Diagram |
Letter Plates
| Product Code | Description | Fire Test Report | Intumescent Data Sheet |
| LB303 | 10" (272mm) SAA Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB1505 | 10" (272mm) Polished Silver Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB1506 | 10" (272mm) Polished Gold Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB307 | 12" (306mm) SAA Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB1501 | 12" (306mm) Polished Silver Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB306 | 12" (306mm) Polished Gold Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
For ANY more information about our products please contact us, we are here to help.
Thank you again for choosing a Fire Essentials product, together we can make EVERY fire door in the UK as safe as houses!