Product Support

Firstly, THANK YOU for choosing a Fire Essentials door product.

Because we know that fire door safety doesn't stop at the checkout, we offer a range of after sales support services so that you get all the information you need, right when you need it.

  • Is your fire inspector, officer or contractor asking for technical details?
  • Do you need a copy of the fire certificate or fire test?
  • Asking whether you NEED to fit the intumescent pad with the product?

We can help you answer all these questions and more. 


Contact Us

Online Chat: If you see the 'live chat' service, a member of our team is waiting to help or..

Telephone: 01305 457703

Email: info@FireEssentials.co.uk

SMS/WhatsApp: 07771 453 254


Documents & Downloads

You can find fire certificates and data sheets of our products below (if you have purchased these from Door Superstore, just find your product by it's product code).


Hinges

Product CodeDescriptionFire CertificateIntumescent Data SheetDiagram (Latch)
H7(S)/188Grade 7 (76x51mm) Hinge w/ PadsCF714 (Hinge)
Graphite Data Sheet
N/A
H13(S)/501SAGrade 13 (102x76mm) Hinge w/ PadsCF714 (Hinge)
Graphite Data Sheet
N/A
H7(S)LA1Grade 7 Hinge (76x51mm) w/ 64mm  H/Duty LatchCF714 (Hinge)
Graphite Data Sheet
64mm Latch Diagram
H13(S)LA2Grade 13 Hinge (102x76mm) w/ 76mm  H/Duty LatchCF714 (Hinge)
Graphite Data Sheet
76mm Latch Diagram


D/Duty Mortice Latches

Product CodeDescriptionFire CertificateIntumescent Data SheetLatch Diagram
LA1/128364mm H/Duty LatchFire Certificate (Latch)
Graphite Data Sheet
64mm Latch Diagram
LA2/128376mm H/Duty LatchFire Certificate (Latch)
Graphite Data Sheet
76mm Latch Diagram


Intumescent Protection

Product CodeDescriptionIntumescent Data Sheet
501, 145Hinge Pads (Square & Radius corners)Graphite Data Sheet
505Intumescent Sheet MaterialGraphite Data Sheet
1821, 1822Intumescent Flush Bolt KitsGraphite Data Sheet
248, 1283Intumescent Tubular Latch KitsGraphite Data Sheet
1279, 1265, 1274, 1273, 1271Intumescent SBD, Din Lock, Deadlock, Sashlock KitsGraphite Data Sheet


Door Viewers

Product CodeDescriptionFire Test Report
Data Sheet
326DV1Satin ChromeDoor Viewer Test Report
N/A
327DV2Chrome
Door Viewer Test Report
N/A
328DV3BrassDoor Viewer Test Report
N/A


Door Locks

Product CodeDescriptionFire Certificate (Lock)Intumescent Data SheetHardware Diagram
222/127176mm E/Profile SashlockFire Certificate (Lock)
Graphite Data Sheet
Sashlock Diagram
223/127376mm E/Profile DeadlockFire Certificate (Lock)
Graphite Data Sheet
Deadlock Diagram
L2C176mm E/Profile Sashlock c/w 70mm Cylinder & ThumbturnFire Certificate (Lock)
Graphite Data Sheet
Sashlock Diagram
L1C176mm E/Profile Deadlock c/w 70mm Cylinder & ThumbturnFire Certificate (Lock)
Graphite Data Sheet
Deadlock Diagram


Letter Plates

Product CodeDescriptionFire Test ReportIntumescent Data Sheet
LB30310" (272mm) SAA FinishLetter Plate Test Report (Page 17)
Intumescent Liner Data Sheet
LB150510" (272mm) Polished Silver FinishLetter Plate Test Report (Page 17)
Intumescent Liner Data Sheet
LB150610" (272mm) Polished Gold FinishLetter Plate Test Report (Page 17)
Intumescent Liner Data Sheet
LB30712" (306mm) SAA FinishLetter Plate Test Report (Page 17)
Intumescent Liner Data Sheet
LB150112" (306mm) Polished Silver FinishLetter Plate Test Report (Page 17)
Intumescent Liner Data Sheet
LB30612" (306mm) Polished Gold FinishLetter Plate Test Report (Page 17)Intumescent Liner Data Sheet


For ANY more information about our products please contact us, we are here to help.

Thank you again for choosing a Fire Essentials product, together we can make EVERY fire door in the UK as safe as houses!