Product Support
Firstly, THANK YOU for choosing a Fire Essentials door product.
Because we know that fire door safety doesn't stop at the checkout, we offer a range of after sales support services to help you get all the information you need, right when you need it.
- Is your fire inspector, officer or contractor asking for technical specification details?
- Do you need a copy of the fire certificate or data sheet?
- Not sure how to fit a product?
We can help you answer all these questions and more.
'Quick Access' Contact Details
| Online Chat | If you see the 'live chat' service, a member of our team is waiting to help or.. |
| Telephone | 01305 457703 |
| info@FireEssentials.co.uk | |
| SMS/WhatsApp | 07771 453 254 |
Documents & Downloads
You can find fire certificates and data sheets of our products below (if you have purchased these from Door Superstore, eBay or Amazon, just find your product by it's product code).
Fire Rated Hinge Packs
| Product Code | Description | Fire Certificate | Intumescent Data Sheet | Diagram (Latch) |
H7(S)/188 | Grade 7 (76x51mm) Hinge w/ Pads | CF714 (Hinge) | Graphite Data Sheet | N/A |
H13(S)/501SA | Grade 13 (102x76mm) Hinge w/ Pads | CF714 (Hinge) | Graphite Data Sheet | N/A |
H7(S)LA1 | Grade 7 Hinge (76x51mm) w/ 64mm H/Duty Latch | CF714 (Hinge) | Graphite Data Sheet | 64mm Latch Diagram |
H13(S)LA2 | Grade 13 Hinge (102x76mm) w/ 76mm H/Duty Latch | CF714 (Hinge) | Graphite Data Sheet | 76mm Latch Diagram |
Fire Rated Latch Packs
| Product Code | Description | Fire Certificate | Intumescent Data Sheet | Latch Diagram |
| LA1/1283 | 64mm H/Duty Latch | Fire Certificate (Latch) | Graphite Data Sheet | 64mm Latch Diagram |
| LA2/1283 | 76mm H/Duty Latch | Fire Certificate (Latch) | Graphite Data Sheet | 76mm Latch Diagram |
Intumescent Protection Material
| Product Code | Description | Intumescent Data Sheet |
| 501, 145, 505, 506, 1821, 1822, 248, 1283, 1279, 1265, 1274, 1273, 1271 | Graphite Intumesent pads for Hinges, Locks, Latches, Bolts & Sheet Material | Graphite (Flexifre) Data Sheet |
| INT501, INT 145, INT505, INT506, INT1283, INT1271, INT1273 | MAP Intumescent pads, for Hinges, Locks, Latches & Sheet Material | MAP (Interdens) Data Sheet |
Fire Rated Door Viewers
| Product Code | Description | Fire Test Report | Data Sheet |
| 326DV1 | Satin Chrome | Door Viewer Test Report | N/A |
| 327DV2 | Chrome | Door Viewer Test Report | N/A |
| 328DV3 | Brass | Door Viewer Test Report | N/A |
Fire Rated Door Lock Packs
| Product Code | Description | Fire Certificate (Lock) | Intumescent Data Sheet | Hardware Diagram |
| 222/1271 | 76mm E/Profile Sashlock | Fire Certificate (Lock) | Graphite Data Sheet | Sashlock Diagram |
| 223/1273 | 76mm E/Profile Deadlock | Fire Certificate (Lock) | Graphite Data Sheet | Deadlock Diagram |
| L2C1 | 76mm E/Profile Sashlock c/w 70mm Cylinder & Thumbturn | Fire Certificate (Lock) | Graphite Data Sheet | Sashlock Diagram |
| L1C1 | 76mm E/Profile Deadlock c/w 70mm Cylinder & Thumbturn | Fire Certificate (Lock) | Graphite Data Sheet | Deadlock Diagram |
Fire Rated Intumescent Letter Plates
| Product Code | Description | Fire Test Report | Intumescent Data Sheet |
| LB303 | 10" (272mm) SAA Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB1505 | 10" (272mm) Polished Silver Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB1506 | 10" (272mm) Polished Gold Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB307 | 12" (306mm) SAA Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB1501 | 12" (306mm) Polished Silver Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
| LB306 | 12" (306mm) Polished Gold Finish | Letter Plate Test Report (Page 17) | Intumescent Liner Data Sheet |
For ANY more information about our products please contact us, we are here to help.
Thank you again for choosing a Fire Essentials product, together we can make EVERY fire door in the UK as safe as houses!