Product Support

Firstly, THANK YOU for choosing a Fire Essentials door product.

Because we know that fire door safety doesn't stop at the checkout, we offer a range of after sales support services to help you get all the information you need, right when you need it.

  • Is your fire inspector, officer or contractor asking for technical specification details?
  • Do you need a copy of the fire certificate or data sheet?
  • Not sure how to fit a product?

We can help you answer all these questions and more. 


'Quick Access' Contact Details

Online ChatIf you see the 'live chat' service, a member of our team is waiting to help or.. 
Telephone01305 457703
Email info@FireEssentials.co.uk
SMS/WhatsApp07771 453 254


Documents & Downloads

You can find fire certificates and data sheets of our products below (if you have purchased these from Door Superstore, eBay or Amazon, just find your product by it's product code).


Fire Rated Hinge Packs

Product CodeDescriptionFire CertificateIntumescent Data SheetDiagram (Latch)
H7(S)/188
Grade 7 (76x51mm) Hinge w/ PadsCF714 (Hinge)Graphite Data SheetN/A
H13(S)/501SA
Grade 13 (102x76mm) Hinge w/ PadsCF714 (Hinge)Graphite Data SheetN/A
H7(S)LA1
Grade 7 Hinge (76x51mm) w/ 64mm  H/Duty LatchCF714 (Hinge)Graphite Data Sheet64mm Latch Diagram
H13(S)LA2
Grade 13 Hinge (102x76mm) w/ 76mm  H/Duty LatchCF714 (Hinge)Graphite Data Sheet76mm Latch Diagram


Fire Rated Latch Packs

Product CodeDescriptionFire CertificateIntumescent Data SheetLatch Diagram
LA1/128364mm H/Duty LatchFire Certificate (Latch)Graphite Data Sheet64mm Latch Diagram
LA2/128376mm H/Duty LatchFire Certificate (Latch)Graphite Data Sheet76mm Latch Diagram


Intumescent Protection Material

Product CodeDescriptionIntumescent Data Sheet
501, 145, 505, 506, 1821, 1822, 248, 1283, 1279, 1265, 1274, 1273, 1271Graphite Intumesent pads for Hinges, Locks, Latches, Bolts & Sheet MaterialGraphite (Flexifre) Data Sheet
INT501, INT 145, INT505, INT506, INT1283, INT1271, INT1273MAP Intumescent pads, for Hinges, Locks, Latches & Sheet MaterialMAP (Interdens) Data Sheet


Fire Rated Door Viewers

Product CodeDescriptionFire Test Report
Data Sheet
326DV1Satin ChromeDoor Viewer Test ReportN/A
327DV2ChromeDoor Viewer Test ReportN/A
328DV3BrassDoor Viewer Test ReportN/A


Fire Rated Door Lock Packs

Product CodeDescriptionFire Certificate (Lock)Intumescent Data SheetHardware Diagram
222/127176mm E/Profile SashlockFire Certificate (Lock)Graphite Data SheetSashlock Diagram
223/127376mm E/Profile DeadlockFire Certificate (Lock)Graphite Data SheetDeadlock Diagram
L2C176mm E/Profile Sashlock c/w 70mm Cylinder & ThumbturnFire Certificate (Lock)Graphite Data SheetSashlock Diagram
L1C176mm E/Profile Deadlock c/w 70mm Cylinder & ThumbturnFire Certificate (Lock)Graphite Data SheetDeadlock Diagram


Fire Rated Intumescent Letter Plates

Product CodeDescriptionFire Test ReportIntumescent Data Sheet
LB30310" (272mm) SAA FinishLetter Plate Test Report (Page 17)Intumescent Liner Data Sheet
LB150510" (272mm) Polished Silver FinishLetter Plate Test Report (Page 17)Intumescent Liner Data Sheet
LB150610" (272mm) Polished Gold FinishLetter Plate Test Report (Page 17)Intumescent Liner Data Sheet
LB30712" (306mm) SAA FinishLetter Plate Test Report (Page 17)Intumescent Liner Data Sheet
LB150112" (306mm) Polished Silver FinishLetter Plate Test Report (Page 17)Intumescent Liner Data Sheet
LB30612" (306mm) Polished Gold FinishLetter Plate Test Report (Page 17)Intumescent Liner Data Sheet


For ANY more information about our products please contact us, we are here to help.

Thank you again for choosing a Fire Essentials product, together we can make EVERY fire door in the UK as safe as houses!